Careers / Accounts Manager
CUSTOMER SUCCESSKuala Lumpur · Full-time

Accounts Manager

Own the relationship after the contract is signed. Drive adoption, renewals, and expansion across our enterprise accounts.

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Department
CUSTOMER SUCCESS
Location
Kuala Lumpur
Type
Full-time
How to apply

Email your CV to [email protected] with the role title in the subject line.

Apply → [email protected]
About the role

Closing the deal is only the start. As Accounts Manager, you’ll own the ongoing relationship with our enterprise customers — driving adoption of the platform, managing renewals, identifying expansion opportunities, and making sure every customer gets measurable value from Obiguard’s governance layer.

What you'll do
  • Own a portfolio of enterprise accounts post-sale — from onboarding through renewal and expansion.
  • Build and execute account plans that drive adoption of Obiguard’s inspection, policy, and audit features.
  • Run regular business reviews with customer stakeholders, translating usage data into concrete value narratives.
  • Identify and lead expansion and upsell conversations in partnership with sales.
  • Serve as the customer’s advocate internally — routing feedback to product and engineering.
  • Forecast and manage renewal risk, proactively addressing churn signals before they become losses.
What we're looking for
  • 3+ years in account management, customer success, or enterprise sales — ideally at a B2B SaaS or security company.
  • Track record of managing renewal and expansion revenue against quota.
  • Comfortable speaking to both technical (security/platform) and business stakeholders.
  • Strong organizational skills — you can manage a multi-account portfolio without dropping the ball.
  • Excellent written and verbal communication in English.
Nice to have
  • Experience managing accounts in security, compliance, or infrastructure software.
  • Familiarity with enterprise procurement and security review processes.
  • Existing network within security, risk, or platform engineering teams in APAC.
Ready to apply?

Send us your CV.
We read every one.

Email [email protected] with your CV and the role you're applying for. We respond to every applicant.

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