Accounts Manager

You must be based in Kuala Lumpur / Klang Valley and already have the right to work in Malaysia. Day-to-day work can be remote within KL, but you'll come into our KL office when the business needs it. We do not sponsor visas or relocation.

Open to part-time arrangements, and we welcome internship applications for this role.

Apply through our short application form. Applications sent by email are not reviewed.

Closing the deal is only the start. As Accounts Manager, you’ll own the ongoing relationship with our enterprise customers — driving adoption of the platform, managing renewals, identifying expansion opportunities, and making sure every customer gets measurable value from Obiguard’s governance layer. This is a forward-deployed role — you may be deployed on-site at client offices for stretches of up to three weeks at a time for business reviews, renewals, and expansion conversations.

• Own a portfolio of enterprise accounts post-sale — from onboarding through renewal and expansion.
• Build and execute account plans that drive adoption of Obiguard’s inspection, policy, and audit features.
• Run regular business reviews with customer stakeholders, translating usage data into concrete value narratives.
• Identify and lead expansion and upsell conversations in partnership with sales.
• Serve as the customer’s advocate internally — routing feedback to product and engineering.
• Forecast and manage renewal risk, proactively addressing churn signals before they become losses.

• 3+ years in account management, customer success, or enterprise sales — ideally at a B2B SaaS or security company.
• Track record of managing renewal and expansion revenue against quota.
• Comfortable speaking to both technical (security/platform) and business stakeholders.
• Strong organizational skills — you can manage a multi-account portfolio without dropping the ball.
• Excellent written and verbal communication in English.
• Comfortable with extended client-site deployments — this is a forward-deployed role, with on-site stints of up to three weeks at a time during active engagements.

• Experience managing accounts in security, compliance, or infrastructure software.
• Familiarity with enterprise procurement and security review processes.
• Existing network within security, risk, or platform engineering teams in APAC.